Category: Insights

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Article, Data, Insights, Market Research

Data are not insights – Part 4: Benchmark or else…!

Author: Nadine Touma Nadine Touma is a consultant in Insights, Strategy & Innovation based in Dubai. In her blog, Let’s talk business, she shares her 20 years experience in the corporate world and 5 as an independent consultant with real-life stories, simple advice and a no-nonsense approach that characterizes her work Original Post The series […]
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Article, Consumer Research, Insights, Market Research

Data are not insights – Part 3: To trust or not to trust

Author: Nadine Touma Nadine Touma is a consultant in Insights, Strategy & Innovation based in Dubai. In her blog, Let’s talk business, she shares her 20 years of experience in the corporate world and 5 as an independent consultant with real-life stories, simple advice, and a no-nonsense approach that characterizes her work Original Post As […]
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Article, Insights

5 Effective Ideas to Increase Productivity in Call Center

In future, call reporting has become an essential practice for call center in UAE. It helps to evaluate the productivity per call, identify every customer’s interaction experience, adherence to the security protocol, and compliances. It also encourages checking if the legal and regulatory needs are being satisfied by specific sectors. The advancement of technology has […]
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