Medcare Hospitals & Medical Centres worked with Sapience Consultancy to carry out a brand health tracker in the UAE. The team immediately understood our requirements and they recommended the best viable and practical methodology to meet the demands of the research. The Sapience team was easy to reach, enthusiastic, and worked hard to bring the project in on time and budget. The valuable study has given Medcare a benchmark for future communication and engagement with our patients to continue to make a positive impact on their medical care.

Sapience has been one of our preferred market research agencies for B2B research for the past three years. We are very impressed with their processes right from project kick-off, to data collection by the most seasoned interviewers, to data processing, all the way up to the final deliverable. Throughout projects, communications, progress reports, and interim deliverables have always been up to the mark. They always have a clear understanding of our research objectives, and in the end, we always get what we are looking for flexibility, timely deliverables, quality data, and cost-effective service.

Sapience is providing us a comprehensive mystery-shopping program to evaluate our customer experience across all our communication channels and helping us in raising the quality of service. The team's dedication to delivering high-quality work is evident in all aspects of the project. They also make it easy for us to track results on a beautiful custom-tailored dashboard.

These guys did great work in helping us gain actionable insights into KSA and UAE. Their qualitative and quantitative research provided Mercedes-Benz deep insights into consumers’ behavior, needs, concerns, perception, and attitudes. Also, the simulation tool they built for conjoint analysis and the price-features tradeoff in the SUV segment is awesome!

We had a great experience with the sapience team. They provided us with creative thinking, spot-on analysis, fast turnaround, and excellent advice on way forward.

When it came to understanding our target market and mapping out consumer behaviors, we knew we needed a partner with deep insights and a holistic approach. Sapience was our top choice, and they exceeded every expectation. The team at Sapience provided us with data-driven insights, clear analytics, and actionable recommendations that truly transformed the way we approached our market strategy. Their dedication to uncovering genuine consumer truths is unparalleled. We're not just armed with data; we're equipped with knowledge.

My experience with Sapience Consultancy was outstanding. Their professionalism, quality work, and clear communication were exceptional. With meticulous attention to detail and responsiveness, the team delivered top-notch results. I highly recommend them for their exceptional research services and look forward to future collaborations.

Working with Sapience on our employee engagement study was transformative: their tailored survey and focus-group approach delivered both broad insights and deep employee narratives with impeccable professionalism, and their clear recommendations led us to roll out leadership workshops and revamp our communications—resulting in stronger manager support, enhanced career-development feedback, and noticeably higher team morale. I highly recommend Sapience for any organization seeking impactful, data-driven engagement research