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Brand Awareness Research

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BRAND AWARENESS RESEARCH

Measure How Strongly
Your Brand Lives in
Consumers’ Minds.

Sapience measures how well consumers know your brand, from the first name that comes to mind to the logo or pack they recognise on a shelf, a screen or a sign. Our brand awareness research study separates spontaneous recall from prompted recognition and sets both against your competitors. Across the UAE and GCC, the findings show who knows you, who does not and where awareness fails to turn into consideration.

Discuss a Brand Awareness Study
OUR APPROACH

Measure the recall.
Explore the reasons.

Measuring brand awareness includes asking a different question at each step: what comes to mind first, what is named without help and what is recognised when shown. Our surveys answer each in turn, and focused discussion explains the answers.

Recall Measurement

Consumers name the brands they think of in your market without any prompt. We record the first brand mentioned and all other brands recalled. The brand recall survey is run online (CAWI), face-to-face (CAPI) or by telephone (CATI), with quotas on age, gender and nationality.

Recognition Testing

After unaided recall is complete, consumers are shown names, logos, packs and colours one at a time and asked whether they recognise them. A brand recognition survey shows which cues carry the brand, and Arabic and English versions are tested separately.

Qualitative Exploration

Focus groups and in-depth interviews, in person or online, explore what the brand brings to mind and why. Participants describe the words, situations and qualities they connect with it.

Tracking & Benchmarking

Awareness is measured for your brand and for its closest competitors, so every result has a reference point. Repeating the brand awareness survey in waves shows how awareness changes after a campaign, a launch or a rebrand.

KEY BENEFITS

Brand Awareness Analysis
Beyond a Single Score

Spontaneous Recall

Brand recall research shows how easily your brand comes to mind when nothing prompts it.

Cue Recognition

Brand recognition research shows whether consumers identify your name, logo, pack or colours, and which of them carries the brand.

Audience Reach

Brand awareness analysis shows who knows you by age, gender, nationality, language and product usage, and which groups do not.

Brand Associations

Capture the words, qualities and situations people connect with your brand, and check whether they match what you intend.

Awareness to Consideration

Measure how many of the people who know your brand would consider it, and where the drop-off occurs.

Competitive Position

Compare your awareness with competitors and with your own earlier results, so every figure is read in context.

Reliable Scores

Unaided questions come before any brand is shown. A fictitious brand in the aided list helps identify over-reporting, so awareness estimates can be checked for inflation.

DELIVERABLES

Awareness mapped.
Priorities ranked.

We turn survey and discussion findings into a structured view of where your brand stands, for brand, marketing and media teams.

Awareness Funnel

Top-of-mind, unaided and aided awareness and recognition appear in one view, set against your competitors and earlier results.

Audience Breakdown

Awareness is compared across age, nationality and language groups, showing which segments know your brand well and which do not.

Association & Consideration Analysis

The words people connect with your brand are set beside how many would consider it, showing where awareness is not turning into consideration.

Prioritised Recommendations

Direction on where and how to build awareness is ranked by impact and tied to the evidence behind each recommendation.

WHY SAPIENCE

Careful questions.
Comparable results.

The value of a brand awareness study depends on how the questions are asked and who answers them. Sapience designs the questionnaire, controls the order of questions, and screens and recruits the sample, and one team carries the work through to reporting. With experience across the UAE, Saudi Arabia and the wider GCC, we build samples that reflect the mix of nationalities, ages and languages in your market, so results can be compared reliably from one wave to the next.

FROM brand awareness TO clear priorities
LET’S TALK

How well does the
market know you?

Share your market, your audience and the competitors that matter, and we will recommend how to measure brand awareness.

Discuss Your Brand